Common Errors

Common Errors — Starter Pack | Quasar Store | Quasar Store

"You've already claimed your starter pack"

Correct behaviour with a lifetime cooldown. An admin can give them another go with /starterclear <id>. With a weekly or monthly cooldown the picker opens and shows a countdown instead.

"Inventory full — make space and try again"

At least one item in the pack does not fit. Nothing was given and no cooldown started, so the player only needs to free some space. If it happens to everyone, the pack is simply too heavy for your inventory's limits — lower the quantities.

"N item(s) couldn't be delivered"

The claim went through, but your inventory refused those items — almost always because an item with that name does not exist on your server. This is common with presets.sql, whose items may not match yours. Replace the row in the creator with an item from the search, and hand the missing ones over by hand: the claim cannot be repeated, by design, so nobody receives a pack twice.

Money does not arrive

The account in Config.Money does not exist on your framework — crypto on ESX, for instance — and there is no itemId to fall back on. Point the tag at an account you have. On standalone, money cannot be paid at all.

The ID card has no name on it

Either the item is not listed in Config.IdentityItems, or your inventory does not keep item metadata (classic ESX, tgiann-inventory). Add the item name to the list; on inventories without metadata it can only be a plain item.

Players claim again with every new character

That is what Config.CooldownScope = 'character' means. Set it to 'account' for one claim per Rockstar licence. Claims already made under the old scope are not converted.

"Already processing your request" or "Slow down"

The player claimed twice in a row before the first claim finished. The second attempt is refused on purpose; the first one completes normally.

Using the starter-pack item does nothing

On ox_inventory, the item needs export = 'qs-starterpack.UseItem' in its client table — the red console banner prints the exact block. On other inventories, look for Could not register the starter pack item in the console: the item is missing from your inventory's item list. Remember the item is not removed until a claim succeeds.

Code	Means
`cooldown`	Already claimed in this period — or for good, with a lifetime cooldown.
`inventory_full`	An item does not fit. Nothing was given.
`pack_missing` · `pack_disabled`	The pack was deleted or hidden while the picker was open.
`rate_limit` · `in_flight`	Too many attempts at once; the first one is still being handled.
`no_license`	The player's identifier could not be read.
`sql_down` · `sql_error`	The database is unreachable, or refused the write.
`timeout`	The server did not answer within ten seconds. Usually a slow database.
`not_admin`	A save from somebody who is not an admin.
`payload_too_large`	The save is too big — usually an embedded image. Use a URL.
`invalid_shape`	The configuration broke a rule — a duplicate item or pack, a featured pack that no longer exists, a field too long.

Installation and Access#

Common Errors

Installation and Access#

Claiming#

Vehicles#

The Creator and World Peds#

Error Codes#